Energy-Low Income Energy Assistance Program

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The Low Income Energy Assistance Program (LIEAP) provides a one-time annual vendor payment to help eligible low-income families pay their heating bills (not cooling bills). The benefit amount is either $300, $400, $500 and this is determined based on household size, household income, and the household heating source.

Be Safe! You do not need to come in person to the department to apply.

Households with a person age 60 or older or a disabled person receiving services through the Division of Aging and Adult Services (DAAS) who currently receives Food and Nutrition Services and received LIEAP during the prior LIEAP season last year may qualify to receive an Automated Payment this LIEAP Season. These households will be notified of eligibility in November and do not need to apply for this benefit. Beginning the first business day of December each year, any household with a person age 60 or older or disabled person receiving DAAS services who did not receive notice of an Automated Payment are encouraged to apply practicing social distancing by submitting a paper application through the U.S. Postal Service or via fax. Applications may also be dropped off at the DSS building 24/7 Self-Service Center.

You may call and request a paper application by calling 919-542-2759 or emailing ask.dss@chathamcountync.gov

Beginning the first business day of January each year, energy applications for LIEAP and CIP will be available online. Applicants are encouraged to apply online through the ePASS portal http://epass.nc.gov or by US Mail.

Eligibility Requirements

A household that applies must:

Have reserves at or below $2,200
Be responsible for its heating bills
Have at least one U.S. citizen or a noncitizen who meets the eligibility criteria
Household income must be less than 130% of the current poverty level

Hours of Operation:

Monday through Friday 8:00 am to 5:00 pm

The Self-Service Center at DSS is available 24/7.

What to Bring With You:

Income verification
Current bank statement

Applications Requirements:

Only households containing an elderly person age 60 and above or a disabled person receiving services through the Division of Aging and Adult Services are eligible to potentially receive benefits from December 1st through December 31st or until funds are exhausted. Disabled persons are defined as those receiving SSI, SSA, or VA disability.

Any household can potentially receive benefits from January 1st through March 31st or until funds are exhausted.

Contact Information:

Call 919-548-7832 or email ask.dss@chathamcountync.gov

How to Apply:

Completing an application online at https://epass.nc.gov/CitizenPortal/application.do
or by mail Printable Energy Application
- Mail to CC DSS PO Box 489, Pittsboro NC 27312
- Fax to 919-542-6355
- email to ask.dss@chathamcountync.gov
Paper applications can be picked up at our 24/7 self-service center outside our main lobby entrance and can be completed and left in the outside drop box
Telephone applications by calling 919-542-2759
Curbside at 102 Camp Dr. Pittsboro NC 27312 during regular office hours