Reporting Problems

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Chatham County Utility is here to help! Please let us know about issues such as leaks, broken hydrants, water main breaks, severe drops in pressure, and your concerns and questions. Our goal is to respond to you within two business days.

Contacting Us by Phone

Water and Sewer Customer Service
Monday - Friday, 8 a.m. to 5 p.m.
919-542-8270

Water and sewer service emergencies please call
919-548-3006 or 919-303-0055

Monday - Friday, 5 p.m. to 8 a.m. Holidays, and Weekends

Emergency Operations
 
Emergencies
919-542-2911

 911       
Water Treatment Plant
919-303-0055
County Manager's Office
919-542-8200

Call before you DIG! 811